BMC Helix for Observability and AIOps

Chief Information Officers (CIOs) must now lead the charge in conducting business in a digital age. BMC Helix enables them to rapidly understand and prioritize business risk, increase customer happiness, and grow new business.

Driving innovation without disrupting business can be a precarious challenge. BMC Helix creates more time for focused innovation by helping teams zero in on the root cause of problems, predict future issues, and automate remediation. Leaders can do a better job of ensuring day-to-day performance while also pioneering changes in business and IT strategy.

For a Director of Operations, the inability to identify problems early means teams are constantly in “firefighting” mode, reacting to the latest issues. BMC Helix enables teams to cut through the noise, proactively identify issues before they impact the business, and speed time to resolution when a fix is needed.

The need to correlate disparate data from different tools makes it difficult for Network Operations Center Engineers to quickly diagnose and fix problems. BMC Helix helps teams to automate the data correlation process and proactively identify issues so engineers can spend more time on higher-value activities.

For Site Reliability Engineers, efficiency is critical to keeping systems running. But too much manual toil slows the ability to find the root cause of issues and report back to development. BMC Helix offers proactive outage alerting and root cause analysis capabilities that allow Site Reliability Engineers to quickly understand and diagnose issues.