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BMC Helix Enterprise Service Management enables your company to:
Explore how BMC Helix Enterprise Service Management drives the total economic impact for your business value
Streamline HR service delivery and improve efficiencies through out-of-the-box solutions that automate common HR workflows such as onboarding and offboarding employees and automating “day in the life” HR requests, allowing HR teams to spend more of their time on strategic initiatives.
Automate the security incident handling processes outlined in industry and government standards such as NIST 800-61 and ISO 27001 so that each phase of the incident management lifecycle—identification, investigation, response, and remediation—is methodically addressed. Preconfigured runbooks are provided to address common security scenarios, help standardize the activities in each phase, and provide collaboration and integrations to ensure all essential areas and teams are part of the activities.
Deliver a safe and sustainable workplace with an out-of-the box facilities management solution that includes automated workflows, checklists, and knowledge articles to support a comprehensive range of preventive and reactive activities.
Provide a 360-degree view of the customer by aggregating data from all customer touchpoints in a single source of truth and bringing together sales, marketing, and other teams to collaborate with customer care teams.
Get intake and demand management capabilities that help you prioritize the right investments for a sound financial future and generate and manage your innovation pipeline. Empower your business to continuously adapt and reinvent in response to changing market demands.
